Account verification

The verified badge, the documents we accept and what happens to them.

How do I get the verified badge? Open Get verified and follow the steps: you send photos of an official ID and a selfie holding it. Our team checks that the document looks genuine, ma…
Which documents can I use, and what happens to them? You can use a national ID card, a passport or a driver's license. You may cover your document number. Your documents are encrypted as soon as they rea…
My verification was not approved We tell you why by email. The most common reasons are a blurry photo, a document that is cut off, or a selfie in which the document can't be read. You…

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